Additional I.T. Training

Did you know?

Getting Started At Pace Webpage – here’s a page chock-full of links to help new and current employees find what they need. As a new staff member, you may be wondering how to get started or where to find additional resources. We hope this page will help you navigate our great multi-campus university. Click here to learn more!

Educational Media Equipment Training – need an overview on how to use Educational Media equipment? Click here to request assistance or in NY call extension 11583, PLV/BR call extension 33338 or in WP call extension 44060 and they will gladly meet with you.

Telephone System Training – looking for hands-on training on features of the telephone and/or voicemail system? Visit the I.T. Training Website to place a request for a one-on-one session.

I.T. Training Opportunities – Information Technology Services (ITS) offers one-on-one or group sessions on a wide range of I.T. training topics as well as numerous online courses through Microsoft I.T. Academy.  We can also schedule shorter (20-45 minute) appointments as part of our desk-side support services to help with a question or issue related to Pace software applications (e.g.: Outlook Exchange or MS Office).
 
For one-on-one sessions, ITS’s User Services staff can meet with you at one of our locations or come to your office, or even work with you remotely on a specific topic.  If you are wondering how a session can be done remotely, User Services uses advanced remote desktop tools to conduct interactive sessions between their office and yours.  In addition, we offer many online courses to help develop your skills through the Microsoft I.T. Academy Program.
 
To see what training topics and online courses are available, and to schedule a training session or obtain a course subscription, please visit the I.T. Training Website.

Resource 25 Training – Do you need to create and/or manage events of any kind? R25 makes it easy for you to request all types of events from simple one-time meetings to the most complex multi-instance conferences.    Click here for information about R25.  Click here for more information about planning an event at Pace.   Click here for University Special Events staff contact information to inquire about training on R25.