About Marie Toulantis
Chief Executive Officer
Barnes & Noble.com
14th Annual Lubin Alumni Achievement Award honoree
Marie J. Toulantis is chief executive officer of Barnes & Noble.com (www.bn.com), a wholly owned subsidiary of Barnes & Noble, Inc. One of the largest e-commerce sites in the world, Barnes & Noble.com attracts millions of visitors each month and generates annual sales in excess of $425 million. An important strategic component of Barnes & Noble, Barnes & Noble.com serves as a "broadcast channel" for the brand, providing customers with an alternative way to interact with the company, as well as providing systems support for a variety of corporate-wide initiatives.
Ms. Toulantis joined Barnes & Noble.com as chief financial officer in 1999 and oversaw its successful initial public offering, which raised nearly $500 million in the largest Internet initial public offering to be completed at that time. She was appointed president and chief operating officer of the online company in 2001, and under her leadership, Barnes & Noble.com has become one of the top e-commerce sites in terms of traffic. The University of Michigan's 2005 American Consumer Satisfaction Index rated Barnes & Noble.com number one in customer satisfaction in e-commerce. Harris Interactive®'s 2005 EquiTrend® Brand Study ranked Barnes & Noble.com as number one in quality among all online booksellers. Several other respected researchers have consistently rated Barnes & Noble.com among the top Web sites for quality and search.
In addition to her role as the chief executive of Barnes & Noble.com, Ms. Toulantis has responsibility for a number of other corporate-wide activities including distribution operations, and marketing, which includes the Barnes & Noble Membership program, a multi-million-member loyalty program. She also works closely with Chairman Leonard Riggio on the company's strategic corporate finance activities.
Ms. Toulantis first joined Barnes & Noble in 1997 as an executive vice president with responsibility for finance and was later appointed the company's chief financial officer. Previously, she was with The Chase Manhattan Bank for many years in a variety of positions, the last one as senior vice president with responsibility for the bank's commercial and investment banking business with a portfolio of mid-sized companies.
Ms. Toulantis earned a bachelor's degree in business administration (BBA) in marketing from Pace University's Lubin School of Business. She is a member of the Board of Directors of The Hershey Company and serves on the advisory board of the Lubin School of Business at Pace University.