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Tech News World featured Lubin Professor Larry Chiagouris in "Apple to Pay Up to $500M for Throttling iPhone"
The ecosystem is at the root of Apple's difficulties, according to Larry Chiagouris, professor of marketing at Pace University.
"As Apple broadened its offerings from personal computers to smartphones to music content to tablets and now on to a wide variety of all kinds of content, the challenge to deliver to its loyal customer base has become more difficult," he told TechNewsWorld.
"Its customer base has broadened considerably on the one hand, and its competitive set has also broadened as well," noted Chiagouris.