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Office of Student Assistance

Contact Us

COVID-19 OSA Update

Pace University's administrative offices remain open with only essential staff on campus. Due to the health concerns for all members of the Pace community, the Office of Student Assistance is currently not conducting in-person business. Instead, all inquiries should be made via the Help Desk, email, or telephone. Please see the OSA contact information below. OSA's operating hours remain Monday through Friday, 9:00 AM to 5:00 PM.  Pace University has a dedicated COVID-19 webpage for up-to-date information

Information regarding adjustments to housing fees can be found within the Housing FAQ section on the Coronavirus webpage.

Ways to contact OSA:


Hours of Operation

  • Monday through Friday: 9:00 AM to 5:00 PM
  • Saturday & Sunday: Closed

Office of Student Assistance Office Locations

New York City Campus

156 William Street, 5th Floor
New York, NY 10038
Email: osa@pace.edu
Phone: (877) 672-1830 - option #3
Fax: (914) 989-8315 (Westchester area code, received in NYC)

Pleasantville Campus

Administrative Center
861 Bedford Road
Pleasantville, NY 10570
Email: osa@pace.edu
Phone: (877) 672-1830 - option #3
Fax: (914) 989-8466

Payment Processing Center

To mail payments (checks only):
861 Bedford Road
Pleasantville, NY 10570