The University must receive the full amount due on or before the bill’s due date or have a payment agreement in place. If full payment is not received by the due date, a late payment penalty will be added. Requests to waive the late fee will not be granted.
Students who do not satisfy their account by the specified deadline will also be dropped from classes for nonpayment.
Students dropped from classes for nonpayment may re-register for classes until the semester add/drop deadline. Re-registration requires students to promptly satisfy their semester bill. Original schedules will not be preserved; re-registration will be subject to course availability.
If you are dropped for nonpayment, you will need to follow the action items presented to you in your Pace Portal account.
Drop for Nonpayment FAQ
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All students must make financial arrangements and satisfy their bill or they will be dropped from classes.
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Ensure you have set up financial arrangements for the upcoming semester. Your bill should not reflect a balance due. If you enroll in a payment plan, the total amount of the payment plan will be credited on your bill. If you have secured financial aid then that anticipated aid should be credited on your bill. If you have external resources such as 529 Plan or Employer Benefits then the external payment should be credited to your bill. You can view your up-to-date billing statement via the Payment Portal.
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Students who don’t complete their financial arrangements by the established tuition deadlines will be dropped from classes.
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If you are dropped for non-payment, you must follow the action items presented to you in your Pace Portal Account. These steps will walk you through all options of payment arrangements. Visit our Drop for Nonpayment - What do I do next? page for additional details regarding the next steps to take to re-register for your classes. Once you have completed these steps and made payment arrangements, you can re-register for classes.
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Tuesday, September 17, 2024 is that last to add/drop classes for the Fall 2024 Semester.
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A hold may be placed on your student account by many different departments for many reasons, usually because you need to provide information or complete a required task. Please refer to the Guide for Registration Holds for more information on how to address specific holds.
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Your bill should not reflect a balance due. If you enroll in a payment plan then the total amount of the payment plan will be credited on your bill. If you have secured financial aid then that anticipated aid should be credited on your bill. If you have external resources such as 529 Plan or Employer Benefits then the external payment should be credited to your bill. You can view your up-to-date billing statement via the Payment Portal.
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Returning students dropped for nonpayment will not immediately lose their housing; however, they cannot select a move-in appointment or move in until their account is cleared. Students who cannot resolve their account issues are encouraged to cancel their housing application as soon as possible to maximize their eligibility for a deposit refund.
New students are dropped after move-in and must be cleared by Student Accounts to remain in housing.
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There is no guarantee that students dropped from classes will be able to retain their original schedules. Re-registration will be subject to course availability at the time of re-registration; some classes may be closed.
Resources
Need further support?
Contact Student Accounts for assistance with billing and payment.
Additionally, the Office of Financial Aid is here to guide you through obtaining the financial assistance needed to pay for your education. Staff are available at (877) 672-1830, by email, and through the Help Desk. You can also set up an online appointment.
Pop-Up Events for Fall 2024
Student Solutions Center NYC
161 William St., 8th Floor
- Wednesday, September 4, from 10:30 a.m.–4:00 p.m.
- Thursday, September 5, from 12:00 p.m.–5:30 p.m.
- Friday, September 6, from 10:30 a.m.–4:00 p.m.
- Monday, September 9, from 10:30 a.m.–4:00 p.m.
- Tuesday, September 10, from12:00 p.m.–5:30 p.m.
Student Solutions Center Pleasantville
Administrative Center
- Wednesday, September 4, from 10:30 a.m.–4:00 p.m.
- Thursday, September 5, from 12:00 p.m.–5:30 p.m.
- Friday, September 6, from 10:30 a.m.–4:00 p.m.
- Monday, September 9, from 10:30 a.m.–4:00 p.m.
- Tuesday, September 10, from 12:00 p.m.–5:30 p.m.
For assistance with course registration, contact your advisor.