Contact Us

We are here to help! Not sure who to reach out to? Contact Human Resources through our general email address and phone number and we'll connect you to the person best able to assist you.

HR General Phone Number: (914) 923-2730
HR General Email: alert-hr@pace.edu

Benefits

Email benefits@pace.edu or call (914) 923-2828

• 403b defined contribution retirement plan
• Leaves
• Medical plan info
• New employee benefits orientation and forms
• Retiring from Pace
• Short- & long-term disability
• Tuition remission or educational benefits
• HR Health & Wellness Program (see VP of HR section)

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Compensation

Email: hrperformancemgt@pace.edu

• Job descriptions
• Merit process
• Performance management system updates
• Supervisory reporting changes
• Vacation time inquiries

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Employee/Labor Relations and Engagement

Email: employeerelations@pace.edu
Address: Goldstein Academic Center, 1st floor
861 Bedford Road
Pleasantville, NY 10570

• Guidance on work-related issues
• HR policy interpretation
• Performance management coaching
• Recognition Programs
• Separations
• Union or labor questions

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Talent Acquisition

Email talentac@pace.edu or call (914) 923-2730, then press 1.

• Employment questions (Faculty, Staff and Student)
• Job application status inquiries or issues
• Job advertising questions & invoices
• New Hire paperwork
• Temporary staffing agencies questions & invoices

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Talent Management

• Employee training and development
• Leadership and management development
• Performance management
• Succession planning and career paths
• Organizational effectiveness

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Vice President of HR Office

• Strategic leadership in the planning and implementation of integrated human resources programs
• Presents recommendations to Board of Trustees' Committees from the Staff Affairs Committee
• Administers HR’s Health & Wellness Program
• Manages HR Budget

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Related inquiries

Payroll

Email payroll@pace.edu or call (914) 923-2898.

• Direct Deposit
• Faculty and Adjunct schedule, rate, onboarding, and paycheck questions
• Timesheets
• Paycheck issues
• Updating NYS Tax Forms (including name or address change)
• W-2 questions
• Employment Verification
• Public Service Loan Forgiveness Program verification
• 9/11 Fund Inquiries

Employment Verification

• For Active Employees: Visit our website to start process with The Work Number, or for self-service letter generating options.
• Former Employees: Email request to payroll@pace.edu directly.
• 9/11 Fund inquiries: Send your request to payroll@pace.edu along with your VCF claim number, dates of employment, and job title. All law firm inquiries should be sent to University Legal Counsel at legalcounsel@pace.edu.

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Public Service Loan Forgiveness Program

Employees of Pace University may qualify for participation in the federal Public Service Loan Forgiveness Program. For additional information and forms, access the loan forgiveness website. Please contact your loan service provider to determine your eligibility under this program. Once you have your paperwork completed, please email the documents for employment verification to: payroll@pace.edu.

View Public Service Loan Forgiveness Frequently Asked Questions.

9/11 Fund inquiries

Send your request to payroll@pace.edu along with your VCF claim number, dates of employment, and job title. All law firm inquiries should be sent to University Legal Counsel at legalcounsel@pace.edu.

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