Carrier Contact Information

Type Of Coverage: Commuter Reimbursement Account (CRA)
Carrier: BRI (Benefits Resources, Inc.)
Carrier ID Verification: University ID Number (U#)
Telephone Number: 1 (800) 473-9595
Web Address: Visit the Benefits Resource website
Submit Claim: BRI Claim Form (PDF)

Type Of Coverage: Dental
Carrier: Aetna Dental (as of January 1, 2022)
Carrier ID Verification: Aetna Medical ID Card or SS Number, Virtual Dental ID Card
Telephone Number: 1 (877) 238-6200
Web Address: Visit Aetna's website
Submit Claim: Aetna Dental Claim Form (PDF)

Type Of Coverage: Employee Assistance Program (EAP)
Carrier: Aetna Resources for Living
Telephone Number: 1(888) 238-6232 available 24hrs / 7 days a week
Web Address: Visit the Resources for Living website (Username: Pace University, Password: EAP)

Type Of Coverage: Flexible Spending Account (FSA), Health Savings Account (HSA)
Carrier: Inspira Financial
Carrier ID Verification: Social Security Number
Telephone Number: 1 (800) 284-4885
Web Address: Visit the Inspira Financial website and/or Aetna's website
Submit Claim: FSA Claim Form (PDF)

Type Of Coverage: Long Term Care
Carrier: UNUM
Carrier ID Verification: SS Number
Telephone Number: 1 (800) 227-4165
Web Address:

Type Of Coverage: Medical
Carrier: Aetna (as of January 1, 2022)
Carrier ID Verification: Aetna Medical ID Card or SS Number
Telephone Number: 1 (833) 691-1359
Web Address: Visit Aetna's website
Submit Claim: Aetna Medical Claim Form (PDF)

Type Of Coverage: Pharmacy
Carrier: CVS Caremark (as of January 1, 2022)
Carrier ID Verification: Aetna Medical ID Card or SS Number
Telephone Number: 1 (888) 792-3862
Web Address: Visit Aetna's website
Submit Claim: Aetna Pharmacy Claim Form (PDF)

Type Of Coverage: Retirement Account - 403(b)
Carrier: TIAA
Carrier ID Verification: SS Number
Telephone Number: 1 (800) 842-2776
Web Address: Visit TIAA's website

Type Of Coverage: Short-term Disability/FMLA/NY Paid Family Leave
Carrier: Reliance Matrix
Carrier ID Verification: SS Number or Claim Number
Telephone Number: 1 (877)-202-0055
Web Address: Log into the Reliance Matrix website

Type Of Coverage: Vision
Carrier: Aetna Vision Preferred (as of January 1, 2022)
Carrier ID Verification: Aetna Vision ID Card or SS Number
Telephone Number: 1 (877) 973-3238
Web Address: Visit the Aetna Vision website
Submit Claim: Aetna Vision Claim Form (PDF)

Benefits Disclaimer
_{The HR/Benefits website is intended only to provide information for the guidance of Pace University employees. The writers of the content have exercised their best efforts to ensure accuracy of the information, but accuracy is not guaranteed. If there are any discrepancies between the information on the website, verbal representations and the Plan documents, the Plan documents will always govern. The information is subject to change from time to time, and the University reserves the right to change or terminate these Plans at any time. The information contained on the website is not intended to replace the plan documents, nor is the information in any way intended to imply a contract.}