User Services

ITS offers wide range of services for the Pace community which consists of a variety of areas specialized in training, desktop and remote support, printing and media services along with computing facilities. The areas listed here fall under the following departments within ITS: User Services (Tech Zone, Computer Resource Center, Client Support and Help Desk Services). All areas strive to provide knowledgeable, responsive and innovative computing support solutions with the highest level of customer service.

Services

• ITS Help Desk and Computer Support
• Ticketing System
• University 311
• Open Access Computing Resources (Computer Labs) and Computer Classroom Usage
• Student Printing, Copying, and Scanning
• Computer IT Training
• IMO Resources

Contact Us

For any questions or work requests, please contact the ITS Help Desk

Phone: (914) 773-3333
Toll Free: 1 (855) 722-3487
Email: pacehelpdesk@pace.edu
Enter Tickets online at: helpdesk.pace.edu