Pace University IT security team using a laptop

In order to protect Pace University from potential losses that can be associated with a data breach we have partnered with Identity Finder, LLC. Identity Finder is a company based in New York City that focuses on software that is used to scan for sensitive data, PII – Personally Identifiable Information, that can be stored on a client’s IT infrastructure.

Identity Finder is used to search for, identify and detect files that contain personally identifiable information or PII. These files most often contain information such as Social Security numbers, bank account numbers, health information, credit card numbers, passwords, birth dates or a driver’s license number and address location information. This information is considered sensitive in nature and should not be stored on a desktop or PC but rather a departmental file share. Files containing sensitive data identified above should not be kept unless there is a clear business need for such files to exist and then only kept on the department’s file share.

All Pace University employees who use a Pace owned laptop or desktop are required to run an Identity Finder scan at least once every six months.

How To Get This Service

First, we would like to ask that you verify that your machine has Identity Finder installed on it. This can be done by looking for the Identity Finder program on your machine. It should be located in the Program or App menu and you should see “Identity Finder” listed as an installed application. If you find that you are missing the program, you can download and install it from the link below. The self-extracting .msi will install it for all Windows desktops with no interaction needed. Additionally, there is a .pkg file for Mac users.

Please select the appropriate folder for your specific operating system and double click the installer, Identity Finder installer can also be obtained by contacting the ITS helpdesk, they can set up an appointment to have the application installed on your laptop or desktop if needed. All newly issued Pace University computers, as of July 1, 2014 come with identity Finder pre-installed.

Eligibility

Faculty and Staff

Support

Contact the ITS Help Desk

Phone: (914) 773-3333
Toll Free: 1 (855) 722-3487
Email: pacehelpdesk@pace.edu
Online: helpdesk.pace.edu

Learn More

How do I verify if I have identity Finder installed?
To verify the installation, please do the following: for Windows 8 machines, press the Windows key on the keyboard and type “Identity Finder” in the search box. If the application is installed, it will list it under the search results. For Windows 7 machines, click on the start button and then select “all programs”. You will see the Identity Finder folder listed in the application list if it is installed.

How do I run a scan using identity Finder?
To launch the identity Finder consul simply click on the identity Finder.exe. This will launch the identity Finder console. From here you will enter your Identity Finder password and select start a new search to begin a new identity Finder scan.

What do I do if I find PII during an identity Finder scan?
If you do find matches containing PII during the identity Finder scan you should digitally shredded that information from your pace owned laptop or desktop unless it is clearly needed for business purposes. It is needed for business purposes this information should be removed from your machine and stored on a departmental file share.

Get answers from the vendor on commonly asked questions and issues. Please refer to this page before contacting support through the ITS helpdesk.