Adobe Sign
Adobe Sign speeds up the document signing process
The Adobe Sign services allow users to eSign documents and forms, send them to others for signature, keep real-time track of document status, get notified when people sign—or send reminders when they don’t, and maintain an audit trail automatically.
Eligibility
Adobe Sign services is only available for Faculty and Staff. Only users creating (or Originating) documents that need electronic signatures will need access. Signers do not require access to this system in order to sign documents.
How to Get This Service
To request an account, Pace administrators (faculty and staff) must send an email to their department or school group admin (if one is assigned), visit Group Admin Contact Information. In some cases, the request will need to be reviewed and approved by the requester’s supervisor.
For individual accounts, if a group admin is not assigned, log in to Help Desk with your My Pace Portal username and password to submit a request.
Returning Users: Existing users can access your Adobe Sign account by logging in with your Pace Portal username and password.
Note: Once your Adobe Sign account is created, view instructions on how to activate your account.
Support
For any inquiries, support requests, or to report an issue related to this service, please submit a Help Desk Ticket (Pace Portal username, password, and Duo MFA passcode required for login).
For general information about Adobe Sign, contact your department's Group Admin.
Contact The ITS Help Desk
Phone: (914) 773-3333
Toll Free: 1 (855) 722-3487
Email: pacehelpdesk@pace.edu
Online: helpdesk.pace.edu
Learn More
Getting Started Video Tutorials
- Configure your user account
- E-sign an agreement
- Sending with Adobe Sign
- Add an approver
- Fill and Sign
- Using hybrid routing
- Modify a transaction in-flight
- Delegate signing
- Cancel a transaction
- Get signatures in bulk using Mega Sign
- Manage and track documents sent for signature
- Create a template
- Edit or delete a template
- Add form fields to documents
Quick How-To Guides and Documentation
Adobe Sign Get Started Guide
Adobe Sign training guide for the new home and manage page experience.
Share an agreement with another user
The sender of a document can share an agreement with any other individual. This functionality is useful for managers, or people who must see transactions that have been sent out.
Viewing the agreement audit trail
Once a transaction is sent, you can see who performed what action and when in the agreement history. This information is updated as each new event occurs and provides details on each event.
Replace a signer on a transaction
If you've sent an agreement to someone who is unavailable to sign, or if you've sent it to the wrong email address, you can get the document to the right person by replacing the signer.
Add a note to a transaction
Once the transaction is sent, you can add a note that only you can see. This note is only visible to the user who entered it, and only on the Notes tab.