Information Technology Services (Law ITS)

NOTE: It is the responsibility of all registered law students to read and abide by Pace University’s Appropriate Use Policy for Information Technology. Should allegations arise which implicate a student in misuse of IT resources, it will not be deemed a defense that he or she was unfamiliar with the policy. Pace University reserves the right to amend or otherwise revise this document as may be necessary to reflect future changes made in the IT environment. Each student is responsible for reviewing this Policy periodically to ensure continued compliance with all Pace University IT guidelines.

Access to technical resources at Elisabeth Haub School of Law at Pace University is a privilege and carries with it a responsibility to protect those resources. It is the policy of

Haub Law and Pace University that all computing, telecommunications, and associated network facilities be used ethically and legally and in accordance with the university’s mission, as well as all applicable licenses and contracts. Students are not permitted to install, delete, or otherwise modify the software or hardware on the computers in the law library or anywhere else at the law school or university. Any use that would impede teaching, learning or research, hinder the functioning of the law school or university, violate an applicable license or contract, damage community relations or relations with institutions with whom Pace University and Haub Law shares responsibility, or violates federal copyright law, breaches this policy. Violation of this policy may result in suspension of privileges to access the information technology involved, initiation of disciplinary procedures or, in extreme cases, criminal prosecution under federal or state law. Students are responsible for all usage that is done under his or her student ID. Students should never disclose their passwords to anyone else.

Learn more about Classroom Technology Standards for standard classrooms, lecture halls, and trial advocacy classrooms.

View Haub Law's Classroom Technology Standards (PDF)

Discover the free resources, downloads, discounts Haub Law students have available to them as well as the supported hardware and software configurations that meet academic and University line-of-business needs. All Haub Law students have access free downloads of Microsoft Office 365, Endnote, and more. Discover all the programs and services that are available for free to students on the Apps, Downloads, and Account Management (ADAM) webpage.

Microsoft Outlook for Exchange is the university integrated email and calendar services for all current faculty, staff and students. Discover how to download the latest version of the Microsoft Outlook Client from ADAM for work-related purposes.

Haub Law students, faculty, staff, alumni, and contractors with an Exchange Online (Office 365) email account can also add the account on their mobile device by following the instructions using found on the Exchange Online (Office 365): Email Account Setup for Mobile Devices webpage.

Always feel free to contact Law ITS with technical issues – we are here to help. If you find you need technical support, create a help desk ticket by emailing pacehelpdesk@pace.edu. Once a ticket is submitted, a work order will automatically be created in our system and queued to be attended to as soon as possible. If we are unable to assist with a particular issue, we will be able to point you in the right direction to get you the help you need.

Some of the things Law ITS can do for you are as follows:

• Diagnose and/or troubleshoot laptop configurations and/or security issues.
• Assist with Pace licensed software installations (e.g. Antivirus, VPN).
• Recommend hardware/software purchases.
• Assist with network resource access.
• Provide information on configuring email settings.
• Provide technical support for Pace-owned technology resources (printers, library computers).
• Provide technical support on final exam software.

There is a single login required for all Pace University and Haub Law School resources in the pace.edu domain. Your Pace username or account login will be required to identify yourself when accessing all resources on the intranet and network including email, student-use workstations on the Haub Law campus, authentication on the wireless network and the Pace portal as well as additional resources. Your Pace username will be your initials followed by randomized numbers and looks similar to js12345w. If you do not know your Pace username, you can search for it in the Pace University Directory.

1. Go to the Pace University Directory and type your name in the field titled Search by Name
2. Select Students or All from the dropdown list under Person Type and click Search
3. In the Results pane, select the View Details link for your name from the list
4. Your contact information will open in a new window

First-time students who get a new Pace username and password must activate their account and set up their security questions before they can log into Pace systems. New Pace accounts can be activated via the Apps/Downloads/Account Management (ADAM) website. Click on Account Activation and provide your username and initial Pace password.

If you have never logged in, your password will be your initials from your first and last name (lower-case), followed by a hyphen, and then your date of birth in MM-DD-YYYY format. For example, if your name is John Smith, and you were born on January 3, 1990, your default password would be js-01-03-1990. Users are prompted to change their password when activating their Pace account for the first time. For assistance with creating a new password, please review the Password Security Guidelines.

Once the password is changed, all other Pace system accounts will be reset to that new password. Next, select two different security questions and type in your answers. Answers are case-sensitive and should be complex enough that others cannot easily guess them. *Important* Once your password has been changed, please do not share it with anyone.

All Haub Law students are provided two email addresses; one is the Pace username followed by @pace.edu (e.g. js12345w@pace.edu), and the law school specific email address which is generally first_initial_last_name@law.pace.edu (e.g. jsmith@law.pace.edu.) All email is delivered to the one mailbox.

During orientation week students will be introduced to Pace’s information technology systems and given email accounts as well as access to the on-line databases operated by Lexis-Nexis and Westlaw. Students should be sure to check their email regularly–at least every weekday if possible.

Students should review the below two documents, perform the recommended steps, and browse the Haub Law website in order to become familiar with locating the intranet resources of Haub Law.

• View the welcome letter (PDF)
• View the Orientation PowerPoint (PDF)

Learn about Pace University’s Pharos Uni-Print solution to provide a “green”, student friendly approach to printing from any location.

The Office of Academic Technologies posts resources in the Teaching and Learning area of the ITS website where information related to many of the instructional technologies offered at Pace are housed.

For more information on Lexis, Westlaw and TWEN please contact:

Deborah L. Heller
Acting Director of the Law Library
Email: dheller2@law.pace.edu

Zoom is a full-featured secure video communication service for online/blended classrooms, office hours and administrative meetings. Discover best security practices when using Zoom, the schedule for helpful Webinars to assist in using Zoom, as well as links to setup your zoom account.

Learn more about Zoom best practices at Haub Law

The Pace Virtual Private Network (VPN) provides a mechanism for the computers that are using it to be part of the Pace University network when that computer is not physically on any Pace campus. Learn how to download Pace University’s VPN Network and more. Duo Multifactor Authentication (MFA) [Accordion]

Pace University uses Duo Multifactor Authentication (MFA) for access to designated applications, which helps to strengthen security measures and mitigate potential system access vulnerabilities. MFA, also known as 2-factor authentication, adds a second verification step (or 2nd factor) by utilizing a mobile device possessed by the authorized Pace member seeking access to the application. Learn what Pace University applications require the use of MFA when working off campus, as well as instructions on how to enroll in the application.